Report your concerns The effectiveness of Nilfisk’s Code of Conduct depends on our knowledge of potential Code violations and taking necessary remedial actions. We depend on our employees, and people with a business or other relationship to Nilfisk, to report their concerns – if in doubt, please don’t hesitate to report. You can report an incident you have experienced personally, or one that you have witnessed or learned about. The most effective way to report is to contact a manager or HR partner, or to contact the global compliance team or other rule owner teams. Reports made internally must be escalated immediately to the global compliance team or relevant rule owner team - especially by managers. In addition, anyone uncomfortable with raising a concern internally can use Nilfisk’s global whistleblower system, which is operated by an external company. Such reports are forwarded to the head of Nilfisk’s global compliance team, as well as a small group of individuals. Our Whistleblower Policy supplementing this Code has more information, including on reporting to local whistleblower systems under applicable national legislation. Nilfisk does not permit retaliation against anyone who files a good-faith report. If you believe something is wrong, report it; you are acting in good faith, even if an investigation later concludes that no violation occurred. At the same time, there are consequences for intentionally filing false reports. Nilfisk’s head of global compliance leads investigations of possible violations, involving others only on a need to know basis, and maintains confidentiality to the extent legally feasible. Investigations are confidential, thorough, fair and evidence- based, involving review of documents, files, communication, IT equipment and other information, and interviews, subject to applicable laws. Consequences for violating this Code of Conduct This Code of Conduct is part of the employment terms for every Nilfisk employee. As such, both the Code of Conduct and the guidelines supporting it must be followed. Nilfisk will provide training to employees covering the Code of Conduct. Global compliance, Sustainability and other Rule owner teams, and your HR partners, are happy to answer your questions as well. Everyone makes mistakes, and an honest mistake in violation of the Code of Conduct will not trigger penalties. The wording of the Rules may be misunderstood, leading to an honest but incorrect assumption that one is acting in compliance. It may also become apparent that Nilfisk’s training methods require adjustment or improvement. However, if Nilfisk determines that someone has ignored the Code of Conduct, or deliberately violated it in the course of their work, that person will face penalties, such as a formal written warning or a lower performance-appraisal score. In the most serious cases, employees will face immediate termination of employment. If Nilfisk determines that a compliance failure involves the violation of a law or regulation, it may report details of the matter to, and/ or cooperate with, relevant government agencies. Nilfisk will also cooperate with public authorities in official audits and investigations. In such cases, Nilfisk may find it necessary to disclose the identity, and activities, of all individuals involved in the matter. If an individual violates laws or regulations, law-enforcement agencies can impose severe penalties, including fines and imprisonment. Some laws prohibit employers from paying fines on behalf of convicted individuals, and may impose other restrictions on support. In the case of an enforcement action against an employee or any other individual, the scope of legal and other support Nilfisk provides, if any, will be based on Nilfisk’s evaluation of the facts surrounding each situation. In the most serious cases, this may mean that no support will be provided at all. Whom do I contact? If you have questions, comments, or concerns, speak with your immediate manager or HR Partner first. If something is still unclear, please contact the following teams: The global compliance team at compliance.com@nilfisk.com OR jsimon@nilfisk.com, kmickel@nilfisk.com concerning the following Rules: • Anti-corruption • Competition • Data Privacy • Foreign-trade Controls • Anti-fraud & Conflicts of Interest The information security & risk management team at security@nilfisk.com , concerning the following Rule: • Information Security The Sustainability (CSR) Team at sustainability@nilfisk.com, concerning the following Rules: • Climate & Environment • Local EHS contact (Environmental Health and Safety, available for all manufacturing sites) Your manager or local HR business partner • Labor Rights The Regulatory Team, Corporate Affairs at Regulatory.com@nilfisk.com for the Rule regarding • Product Certification The Quality Team at Quality@nilfisk.com for concerns regarding the • Quality Rule Nilfisk Code of Conduct 2023 19
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